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The moment we fold, it sends a green light to scumbags like them throughout the world that Australia is a soft target. “We shouldn’t be giving in to these fraudsters. “They’re scumbags, they’re crooks, they’re criminals and we shouldn’t be paying ransom,” he told Sky News Australia. “In fact, paying could have the opposite effect and encourage the criminal to directly extort our customers, and there is a strong chance that paying puts more people in harm’s way by making Australia a bigger target.”Īssistant Treasurer Stephen Jones backed the decision and condemned the hackers.

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“Based on the extensive advice we have received from cybercrime experts, we believe there is only a limited chance paying a ransom would ensure the return of our customers’ data and prevent it from being published,” Koczkar said. Medibank told customers on Monday that they had decided against paying the ransom because it could encourage the criminal to carry out further crimes. (AAP Image/Mick Tsikas) All Advice Points to Not Paying Ransom “This is a criminal act designed to harm our customers and cause distress.” The Australian Cyber Security Centre (ACSC) logo at the Brindabella Business Park in Canberra, Australia on Aug.

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“We unreservedly apologise to our customers,” Medibank CEO David Koczkar said. The Australian government, including the Australian Cyber Security Centre and the federal police, are working with Medibank. “We’ll continue posting data partially, need some time to do it pretty,” they said. The criminals allegedly announced that, in hindsight, the data was stored in a format that was “not very understandable.” Medibank said they appeared to be a “sample of the data that we earlier determined was accessed by the criminals” and expected the hackers to continue releasing files onto the dark web. 9 after the deadline for paying the ransom passed. The hacker group started releasing the files from midnight on Nov. But credit card or banking details were not breached, Medibank said. Personal data, including names, addresses, dates of birth, phone numbers, email addresses, Medicare numbers for ahm health insurance customers, some passport numbers for international students, and some health claim data has been put onto the dark web. The hacking syndicate behind the Medibank cyberattack has followed through on its threat to release the personal details of nearly 10 million Medibank customers after the company refused to pay the ransom.















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